TERMS & CONDITIONS
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Please read these Terms and Conditions carefully before you start to use the Site.
By using this website, you acknowledge that you have read, understand, and agree, without limitation or qualification, to be bound by the Terms and Conditions.
NeaStetic Group (Benelux Distributor of Abidis, IR Pharama, Mirplay), reserves the right to change these terms at any time and will post such changes online. Please review these terms regularly to ensure you are aware of any changes as your continued use of this website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
All payments will be officially done using PAYPAL and/or credit card, any other method is not available without previous agreement or notification. I you have any question regarding your payment please contact us.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
All orders will be handled the next day after receiving them, and the delivery to the customer will be done between 2 to 5 days, Neastetic is not responsible for longer delays due to internal problems of delivery company.
The shipping company will be designed by NEASTETIC GROUP, all shipments over €150 in Belgium are free of charge, all shipments over € 200 in the Netherlands are free of charge, for shipments out or the EU please contact us, all shippings in the EU will have a charge of € 8.5 vat incl.
This website may contain links to other sites and resources provided by us or by third parties. Such links are provided solely for your use and convenience. The link does not represent any endorsement or recommendation by us and does not mean we have any association with the linked website and we have no control over the contents of those sites provided by third parties and accept no responsibility for them for any loss or damage which may arise from your use of them. Where such sites are provided and operated by us you will be bound by our terms and conditions on such sites.
Any relationship you enter into with these sites is at your own risk and we strongly recommend that you read their terms and conditions and privacy policies.
ABIDIS.BE, ABIDIS.NL, ABIDIS.LU are websites operated by NeaStetic Group
Company registration number: BE0597.818.126 Registered in Belgium.
This contract shall be concluded in English.
Neastetic group takes every care possible to ensure that product and treatment descriptions, imagery and associated self-assessment tests and all other information is correct at time of publication on the site. However, though every effort is made to ensure such accuracy, Neastetic group does not accept responsibility for errors in content. The site will be kept as up-to-date as possible at all times however if product, treatment, location, results updates have been made since last update on this website some variations may occur in, although not limited to size, price, description, product results, design, packaging and availability.
Neastetic group will do its best to ensure that the website is available and functions correctly at all times, but we make no warranties as to the availability or accessibility of the website, and we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the website. Please contact us if you find any problem.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and other members of our group of companies expressly exclude:
All conditions, warranties and other terms which might otherwise by implied by statute, common law or the law of equity. Any liability for direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for: Loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill. Wasted management or office time. Any other loss or damage of any kind, howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Abidis.be, Abidis.nl, Abidis.lu neasteticgroup.be neasteticgroup.com irpharma.be irpharma.nl and its entire content belong to NeaStetic Group and its affiliates where applicable, including copyright in all of the text, logos, icons, images, graphics, video and audio clips, animations and software yet is not limited to these descriptions should other property appear on the site. It also includes trademarks in our name and logos. These are protected by copyright laws and treaties around the world. All such rights are reserved.
Reproduction of part or all of the contents in any form is forbidden, unless for personal use. If you require use of any of this content for any purpose outside of those set out above (including framing the site) we ask that you contact us to obtain permission.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
VIRUSES, HACKING & OTHER OFFENCES
You must not misuse our site by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach your right to use our site will immediately cease.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or any website linked to it.
COMPLAINTS & DISPUTES
If you wish to complain about any matter please contact us on +32 484469121 or using our contact page. We will get back to you as soon as possible.
Your use of this Website shall be governed by Belgian law and the parties hereto submit to the exclusive jurisdiction of the Belgian courts.
You are eligible as a consumer within the EU to contact the Online Dispute Resolution: http://ec.europa.eu/consumers/odr/
NeaStetic group is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
NeaStetic Group may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01.01.2020
We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [email protected]
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Wanneer u vragen heeft over onze producten of uw bestelling kan u ons altijd contacteren via [email protected] of op het nummer +32 473 25 99 00